When an airline company's staff became law-enforcers! 17 April 2018, 8.00 a.m., Sahar Airport, Mumbai, India! I entered the airport and headed to the Ethiopian Airlines counter. [I was scheduled to fly at 11.05 a.m. IST by Ethiopian Airlines flight number ET 641 to Johannesburg; my ticket confirmation number was RXBZVY.] I stood in the queue. At 8.30 a.m., the booking clerk at the desk called, "Next." I moved forward to finish the check-in formalities. He looked at my passport and my tickets, and said, "You can't board our flight." "What?" I exclaimed. He repeated, "You can't board our flight." I was appalled and asked, "Why?" He replied, "You don't have a valid return ticket." "Come on, are you kidding me?" I politely retorted. He was thoroughly impolite and said, "You've a Kenya Airways return ticket. I can't find the confirmation of your return ticket. I therefore can't issue ...